Description
Author(s): Pauline Rowson
Publisher: Hodder & Stoughton
Publisher Imprint: Hodder & Stoughton
BISAC: Customer Relations
Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer service, and show you how your business can improve now and how to get your customers coming back for more.
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